We had faulty renovations completed and wanted someone we could trust to rectify the issues, so we engaged Smith & Sons. We needed our bathroom and laundry gutted and renovated, fixing some structural floor damage as well.
The service we received was of the highest quality. From start to finish, Brendan and the team were incredibly helpful in, firstly, engaging with us and our previous builder, helping us to understand our rights as customers and what could be done legally. Secondly, in the design of our new bathroom and laundry, through to great communication throughout, outstanding workmanship by all trades who assisted, ultimately leaving us with a fantastic product and peace of mind.
The initial consult with Brendan, after a long period of time dealing with someone who tried to pull the wool over our eyes, felt like a breath of fresh air talking to a genuinely good person and fantastic tradesman who knew what they were talking about and how to explain the processes to us so that we could understand. We knew we were in good hands from the get-go.
We would absolutely recommend Smith & Sons to friends and family, 10/10. We will certainly be seeking their expertise in the future, and where they can’t assist, we will seek their recommendations for people who can, because if it comes from them, we know they’ll lead us in the right direction.
We had faulty renovations completed and wanted someone we could trust to rectify the issues, so we engaged Smith & Sons. We needed our bathroom and laundry gutted and renovated, fixing some structural floor damage as well.
The service we received was of the highest quality. From start to finish, Brendan and the team were incredibly helpful in, firstly, engaging with us and our previous builder, helping us to understand our rights as customers and what could be done legally. Secondly, in the design of our new bathroom and laundry, through to great communication throughout, outstanding workmanship by all trades who assisted, ultimately leaving us with a fantastic product and peace of mind.
The initial consult with Brendan, after a long period of time dealing with someone who tried to pull the wool over our eyes, felt like a breath of fresh air talking to a genuinely good person and fantastic tradesman who knew what they were talking about and how to explain the processes to us so that we could understand. We knew we were in good hands from the get-go.
We would absolutely recommend Smith & Sons to friends and family, 10/10. We will certainly be seeking their expertise in the future, and where they can’t assist, we will seek their recommendations for people who can, because if it comes from them, we know they’ll lead us in the right direction.